Another meeting with NHS England this afternoon. This did not go well. They wanted to talk pathways and processes. We wanted to talk people.
“Have any staff been suspended?” asked Rich.
“Yes”, said NHS E (2)
“No” said NHS E (1)
This was not a good start.
It got worse.
“Were the patients in the unit given counselling or support after LB died?” I asked. “It was a tiny unit so they must have witnessed what happened. And LB had a good relationship with couple of them. Were they supported?”
“Were their carers/families contacted and told about what had happened?”
“Sloven did put something on their website because, as you know the unit was closed to new patients after the CQC inspection…” (This website piece includes a sentence about how ‘staff are being supported through this [improvement process.)
Rich asked them what had actually been done rather than what potentially might happen. Nothing.
And I left shortly after.