Spoke to two people this week who separately told me this story.
As part of a project team under the Winterbourne View Joint Improvement Programme, they were tasked with finding good practice in assessment and treatment centres. Through examining paperwork they identified five places to visit. They went to one area, hooked up with a local commissioner and spoke to managers who confirmed that the provision was good. They then spoke to families and some dudes who told them a different story. They went to visit the unit and were shocked at what they saw. They were told by patients that they didn’t like the place, that the kitchen and laundry were kept locked, they were given the wrong clothes back and couldn’t have a cup of tea when they wanted. The team was shown round the unit and it was awful. At the end of the visit, the commissioner, who was visibly shocked, said it just goes to show how important it is to go and actually visit places.
The two people who told me this story said they assumed that the commissioner would act on this.
The unit was STATT. The visit took place in January 2013.