The lost day… Helsinki way

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Up at 5am today to catch the 8am flight back to Gatwick after a wonderful weekend in Helsinki. My supersaver flight. £30. Such a blinking bargain. The airport bus was full of sleepyheads.

“Ah, I’ve found what I’ve been looking for…!” announced the driver after 20 minutes or so. “The airport. I stop at Terminal 1 first and then Terminal 2.”

The bus emptied out at Terminal 1. I waited on board wondering what all the fun was at 1.
“Er, excuse me,” said comedy driver getting back on board. “Where are you going?”
“Terminal 2”, I said.
“This is Terminal 2. You’d better get off or I’ll take you back to Helsinki…”
Blimey. Where was Terminal 1? The check in machine spat my booking reference out and told me to go to the help desk. I queued for ages with a few other people who had also fallen foul of the machine. When it was my turn, the woman looked completely perplexed and called for help.

“Is there a problem?” I asked.
“No, no. Not at all. The system is very slow, that’s all.”

The second woman called for a third woman as the queue behind me got longer. I turned round at one point and did a ‘Sorry guys, some sort of system error’ shrug to the grumpy looking passengers. They blanked me.

After a few more minutes and a lot of heated chatter and jabbing the screen, the third woman cracked the problem.

“This ticket is for yesterday” she said, triumphantly.
“OMG. No way. What date is it today..?” I yelped, looking around for a floating calendar. She flourished the ticket at me.
“Look.”

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November. Not yesterday. Not even close.

The three women, clearly relieved their system wasn’t faulty, pointed me in the direction of the Norwegian Air hidden service for losers who can’t book flights properly, two floors below ground level. In the dark space I found two guys with Norwegian Air logos on their t-shirts playing Pokemon (don’t) Go. They politely told me to get lost. There is no standby on Norwegian Air.

Back above ground I had to suck it up and buy a single ticket home. Flying with SAS. Leaving nine hours later via Copenhagen. A five hour trip.

From Terminal 1.

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A brighter moment from yesterday: the Sibelius monument.

Postscript: It turns out the cheapest flight back was business class. Luckily an eagle eyed SAS guy noticed some marking on my boarding pass and told me. I’ve now been in the SAS lounge for 8 hours and 20 minutes now. With cheeky white wine on tap. Funny times.

Puff the Mackey Dragon…

It sounds like there’s a dose of musical chairs going on with the Sloven executive. Sigh. Word in the shed is that Sandra Grant, who does summat and goes back to the olden days with Katrina Percy, is off for a six month secondment while Chris Gordon, Chief Operating Officer  (COO) and Director of Patient Safety, is apparently heading to NHS Improvement for 12 months as an improvement director. [I know…]

He, Lesley Stevens and Katrina Percy, are holders of the obscene salary and pension pots exposed a few weeks ago.

In the NHS (unlike much of the commercial sector) it appears when you fail at exec level you simply get moved around in a never ending chess like game. Only one in which the board is so worn the squares are no longer visible and the grubby pieces have been handled so often they’re unrecognisable. And there are no ‘rules’. Just fakery and nonsense played by overly paid, under qualified (in real terms) bods who share a common language, code and cloak of protective armour invisible to the rest of us (who pay their over inflated salaries).

I can remember Tim Smart, the newly, NHS Improvement, appointed interim Sloven chair (the Flash of yesteryear) at the My Life My Choice meeting. Tapping his nose and saying with much gravitas:

Just remember Sharon Shoesmith…

Effectively stopping any discussion about anything.

So, two or three months on from the “action” taken by NHS Improvement in response to repeated evidence of Sloven board failings, where are we exactly? And what did “Remember Sharon Shoesmith…” mean?

Well. Crap all to the Shoesmith question. That was probably part of Smart’s briefing from NHS Improvement… “Just mention Shoesmith when anyone asks a dodgy Q“.

The board got the all clear from (the previously failing) Smart on the basis of fuck knows what. The consistently underwhelming (at best) CEO was removed of operational duties and told to focus on strategy. The COO has gone to NHS Improvement and will only work 2 days a month on Sloven operations. And Grant who, after a quick google, is Director of People and Communications, is off for six months. Blimey. Who is keeping this leaky boat afloat in the land of Solent Lee?

Meanwhile, in addition to the salary/pension scandal, financial irregularities are blasted across the news. Failing, upon failing.

NHS Improvement… I can’t help thinking the question Shaun Picken from My Life My Choice put to Katrina Percy at the January board meeting is relevant here:

Katrina, why didn’t you ask for help? You clearly need it.

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